The recent report, “A Consumers Guide to Donor Management Systems” issued by the independent group the “Non-Profit Technology Network” showed that CiviCRM ranks highly among it’s competitors. In a top ten style comparison of features and costs, CiviCRM stood it’s ground against competitors such as Salesforce NonProfit Starter, eTapestry, The Raisers Edge, Donor Perfect, among others. Some of these systems have an out of the box subscription cost of up to $60,000 per year, not counting any integrations with third party software or setup, training, and support.
What’s amazing is that a community of users and developers has managed to create a full featured software that outshines many for profit competitors and yet is able to offer it with no ongoing software subscriptions or fees. I makes me glad to be a part of this community. CiviCRM is not the only open source donor/constituent relationship management software in the space but it is the only one with this rich a feature set and this advanced of a developer/support system.